Once you have shipped your purchase, you will receive an email confirmation containing the tracking number.
Can I use this tracking number on other online retailers?
Unfortunately, the tracking number is specific to your order and cannot be used on any other websites.
What is the tracking procedure?
When your order is shipped, you will receive an email containing your tracking number. Your tracking number will be included on your รถหกล้อรับจ้างกทม shipping confirmation email and in the ‘Your Order’ section of your receipt.
Once the package is shipped, you will receive an email with the tracking number.
If you don’t receive a tracking number, it means that your order is still being processed and shipped.
Please be patient – your package should arrive within 7-10 business days.
Where is my package?
You can check the status of your order and track your package online at the following website: http://www.jp.post.japanpost.jp/shipping/. You can track the status of your package from the ‘My shipment’ page.
The tracking number is located on your order confirmation email, on the tracking number section of your shipping confirmation email, and on your receipt.
I received a damaged item. What can I do?
If you are a customer and have purchased a product, you can contact our Customer Service team at 1-800-JAPAN-POST (1-800-525-7258) or visit our Customer Service website.
If you are a business customer, please contact your local post office.
How do I return a damaged item?
You can return a damaged or defective item to our Customer Service team at 1-800-JAPAN-POST (1-800-525-7258) or visit our Customer Service website.
For damaged items, please include your order number and explanation of the damage.
For defective items, please include your order number and reason for return.